OK so someone requested one of my books, she had no specifications about the condition of the books. This book I sent was never read, but the cover was slighty bent up in the upper right hand corner, not even enough to cause a crease so I figured it was in pretty good shape. So I sent the book, after a few weeks she still hadn't marked it as received. So I sent over a quick PM saying I was sorry it was taking so long to ship. She wrote back saying she had received it quite some time ago, but the condition was not good enough to be on here and that should would give me credit this time, but not to send books like that in the future. It seemed to have fit well within all of the guidelines. Can someone refuse to give me the credit if there is nothing really wrong with the book? It just kind of bothered me that she was so rude about it, and never even informed anyone she had received the book.

Yikes, I might report that to R&R.  Is she the book police?!

No, she cannot refuse to give you the credit!  She can mark it received with a problem, but she cannot refuse to mark it received.  That's totaly dishonest. And, it sounds to me as if the book you posted was in fine condition and met the posting guidlelines.  I would forward her pm to R & R so they know there is a member picking and choosing which books to mark received.

It is wrong that she never marked the book received.    And she probably doesn't know that if she lets the book "get lost" you would get your credit anyway.      All that does is take a credit away from R&R.    OK after typing this I'm not SURE that is correct.   IF NOT - I am sure someone will corrrect me in a hurry!! lol

Sounds to me if your book was postable!  There are a lot of people on here - some of them are rude.  Just chalk it up to a bad experience and more on.       MOST on here will do anyting to make a swap work out for both parties.

Thanks everyone! It seemed wrong to me, but wanted to make sure I wasn't being irrational or anything.

If the book "goes lost" you do NOT get your credit unless you used PBS DC.  They did away with that policy of giving credit for lost books some time ago.

I am fairly certain that if a book goes lost the sender does not get a credit, until the sender marks it received if or when it shows up..  I've had two books go lost, the first one did end up where it belonged and I got my credit.  The second one is lost forever since that member is no longer here.

Well, she sure is one to talk about rules now isn't she.  She believed that you broke a rule, so she was going to break one too?  Two wrongs don't make a right.  (Not saying you were wrong, just saying her "logic" is not very logical).  Report her!

How do you go about reporting someone?

I'm sure there's a shorter way, but up at the top, in the tool bar, under the help center, there is a link to contact the PBS team.  Is that right?  Anyone?

Thanks! It probably shouldn't bother me so much, it just didn't seem like she had any intention of saying she had received the book at all, and then to say it is damaged. Some people, lol. Thanks for all your help guys.

Well even if it was damaged, she needs to go thru the correct process by marking it received with a problem.  Just ignoring things wont help this site.  (not that there was anything wrong with the book, but she did agree to follow the rules when she signed up)

You really need to copy the rules on conditions to this gal and tell her to remember this is a USED book site, and that as long as the book meets the PBS guidelines, she needs to learn to accept that fact.

Remind her that if she wants books better than the normal PBS standards, she needs to use the Requestor's Conditions feature available on her settings page. I sure hope this is a new person and not someone who's been here long enough to know better!!!

Definitely send a feedback (in the Help Center) about this person. Altho, if she thought your book was bad... she's going to probably be marking a lot of books bad, and soon will attract the attention of R&R anyway, but I think it's good to give them a heads up on someone like this!

There is also the "Contact Us" at the bottom of the page.  By all means report her!  The book sounds just fine to me!