Skip to main content
PBS logo
 
 

Search - Working With Difficult People

Working With Difficult People
Working With Difficult People
Author: Muriel Solomon
Who hasn’t been frustrated by the unnecessary stress and aggravation caused by troublesome co-workers? This hard-hitting desktop book provides all the proven techniques and strategies to create better relationships with the people at work who can make life miserable. Conveniently organized in an A-to-Z format for quick, easy reference, ...  more »
Info icon
ISBN-13: 9780139573828
ISBN-10: 0139573828
Publication Date: 10/1990
Pages: 320
Rating:
  ?

0 stars, based on 0 rating
Publisher: Prentice Hall
Book Type: Hardcover
Other Versions: Paperback
Reviews: Member | Amazon | Write a Review

Top Member Book Reviews

VintageNana avatar reviewed Working With Difficult People on + 28 more book reviews
Helpful Score: 1
Wish I had read this book when I still worked for a credit union. There are hundreds of strategies and techniques to help you handle the difficult people we ALL work with. It is a reference tool/guidebook. You look for your particular problem boss or co-worker. You know the ones: SNIPERS who attack you, disguising their jabs with jokes or the ONE-UPPERS who have to top whatever you say and go you one better. If defines the person, what you may be thinking, what their thoughts might be and the strategy to use. It helps you deal with the problem logically not emotionally. I had to deal with a belligerent co-worker, I could I used this book then.
Read All 3 Book Reviews of "Working With Difficult People"


Genres: