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Workscripts: Perfect Phrases for High-Stakes Conversations
Workscripts Perfect Phrases for High-Stakes Conversations Author:Stephen M. Pollan, Mark Levine What to say in today's toughest workplace situations — Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. — Whether you're a manager or employee, <... more »i>Workscripts explains what to say in life's toughest situations at work, including: