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World class performance through total quality :: a practical guide to implementation
World class performance through total quality a practical guide to implementation
Author: Paul. Spenley
Total quality management is the single most important management methodology available to achieve and maintain world class performance and competitiveness. This book shows senior management how to implement TQM, with clear explanations of the principles behind it. It is a useful guide book for senior managers in all sectors of industry and comme...  more »
ISBN-13: 9780412361203
ISBN-10: 0412361205
Publication Date: 9/10/1992
Pages: 192
Edition: 1
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Publisher: Springer
Book Type: Hardcover
Members Wishing: 0
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