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World Class Performance Through Total Quality: A Practical Guide to Implementation
World Class Performance Through Total Quality A Practical Guide to Implementation
Author: Paul Spenley
Total quality management is the single most important management methodology available to achieve and maintain world class performance and competitiveness. This book shows senior management how to implement TQM, with clear explanations of the principles behind it. It is a useful guide book for senior managers in all sectors of industry and comme...  more »
ISBN-13: 9780442316365
ISBN-10: 0442316364
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Publisher: Chapman & Hall
Book Type: Hardcover
Members Wishing: 0
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