WritingWork Author:Michael Egan Total Quality Writing for Effective Communications How to enhance business and technical writing! Make people want to read your memos, e-mails, reports and letters! Writing@Work gives you the tools to create effective, engaging, interesting business and technical communications. Shows the secrets to writing with sophistication, get-to-t... more »he-point clarity, and persuasiveness. The book includes the American Business Write-Typer, a self-assessment tool to identify writing strengths, weaknesses and areas for improvement. The book shows you the best ways to communicate successfully with readers and listeners in a changing business environment.« less