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The Zero Defects Option (How To Get Your People To Do Things Right)
The Zero Defects Option - How To Get Your People To Do Things Right
Author: Dave Crosby
A New Book For Leaders How To Get Your People To Do Things Right. The Zero Defects Option is the only book that correctly explains the Zero Defects concept, and lays out the Seven Principles of Defect Prevention needed to implement the idea. It was written to explain your role in producing defect-free products and services. ...  more »
ISBN-13: 9780980219203
ISBN-10: 0980219205
Publication Date: 2/1/2008
Pages: 100
Edition: 1st
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Publisher: The Crosby Company
Book Type: Perfect Paperback
Members Wishing: 0
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