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I ordered 2 books from the same member but only received 1 - nicely sealed up all by itself. Both were marked mailed, and I have no idea why they were sent separately (or only 1 was sent). I thought I'd receive the other one the next day, but several days later I'm still waiting. I'm not sure how this works, as I've never had this problem before. Is it possible to only mark 1 of them received? Or when marking 1 received, will it automatically mark the whole shipment received? Before you ask, no I haven't PM'd the sender yet. |
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Yes, there is an option to mark only one received. Mark it Received With A Problem, then:
Then this happens:
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What Emily said. Hopefully she still has the other book and can send it to you. |
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You might want to make sure the one book you received actually came from the original member you ordered the two from. If that member cancelled for some reason, the books would have rolled over to the next person in the FIFO line for each individual book, and so would be coming from two different senders. |
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It's from the right person. |
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In my experience, it is surprising how many members don't know that bulk mailings can save you money on postage -- it may be that the books were wrapped and mailed separately and you simply haven't received the second book yet. But I'd PM the sender and see what's going on. |
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Cattriona, I have had that experience also....... folks who think they have to ship books separately when a person orders multiples.....that's the whole premise behind "order more" ......to save on postage! But what Robin described has happened to me too...... I did the "order more" option, then for some reason the original sender doesn't complete the order so unknown to me my "bulk order" then goes FIFO to 2 separate senders. Confusing when you don't know it's happening. |
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