  1995 - The Five Pillars of Tqm How to Make Total Quality Management Work for You (Paperback) → Hardcover ISBN-13: 9780452271029 ISBN-10: 0452271029 Genre: Business & Money ?  1994 - The Five Pillars of Tqm How to Make Total Quality Management Work for You (Hardcover) → Paperback ISBN-13: 9780525937258 ISBN-10: 0525937250 Genre: Business & Money ? |
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