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Topic: Book arrived 2 weeks after date

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Subject: Book arrived 2 weeks after date
Date Posted: 3/19/2010 11:07 AM ET
Member Since: 4/9/2009
Posts: 2,235
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I had a book today that arrived 2 weeks late but I had already order another copy so now I have two what do I do?

 

do you mark it recieved or do you send it back?

Date Posted: 3/19/2010 11:15 AM ET
Member Since: 2/28/2008
Posts: 2,553
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Does the package have a post date on it? If it was posted less than a week before the book went "lost" in the mail by PBS then you do not have to mark it received. These help docs might clear it up a bit:

I received a book a book that was 'lost in the mail'!

My requested book arrived with a late postmark!

 

Either way, you don't need to send the book back, it's yours.

Date Posted: 3/19/2010 11:30 AM ET
Member Since: 8/23/2007
Posts: 26,510
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How long did you wait to reorder the book?  PBS suggests you wait 2 wks before you reorder a lost book-which of course might be hard to do if it's WL and you don't put it on hold.  If the 2nd book hasnt been mailed yet than you can probably still cancel it.  It'll let you cancel until they print the address. If they've printed the address but haven't marked it mailed yet-you might be able to PM them and ask them to cancel.  If it's a heavily posted book that was on their shelf for a long time they might not be willing to though.  But it's worht a shot to ask.

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