Actually you will Mark it RWAP - Empty Wrapper as discussed below:
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Empty Wrapper
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Again, this means that no book was received at all - just some packaging material, with or without a note from USPS about the damaged shipment
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For a bulk shipment, you will see a box pop up with the following message: "Choosing 'Empty Wrapper' will set all books in this shipment to 'Empty Wrapper'. If you change your mind later, you will have to click in the 'good condition' column and the page will reload. Are you sure you want to set this shipment to 'Empty Wrapper'?"
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Choosing Cancel on that box will reset the transaction to "received in good condition"
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Choose OK if you got no books that you requested in this shipment. This will not mark the books received. They will stay on your En Route to Me tab. If you don't get the books by the system action date, they will be declared "lost in the mail" - if you get them after that, you need to mark them received from your Transaction Archive, as described in I received a book that was 'lost in the mail'.
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If you chose OK and want to undo that afterward, you just need to choose "received in good condition" to reload the options for that shipment.
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If you don't want to wait for the system to declare the books "lost" you can ask the sender to contact us to cancel. You can contact the sender using the PM button on the request on your My Account page. The sender can contact us using the "send us feedback" button on the Contact Us page.
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