  2007 - Service Operation Itil Version 3 [Itil] (Paperback) ISBN-13: 9780113310463 ISBN-10: 0113310463 Genres: Business & Money, Nonfiction ?  Business and Management Skills a Handbook for the It Service Management Profess [IT Infrastructure Library] (Paperback) ISBN-13: 9780113306862 ISBN-10: 0113306865 Genres: Business & Money, Computers & Technology ? |
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