Unlock Forum posting with Annual Membership. |
|
|||
I get used books from PBS and from Amazon, to read and then pass them along through PBS. I recently sent a book via PBS for which the receiver wants me to refund the credit, as part of the book had water damage. This is the first time this has happened to me. I noticed the damage when it arrived, but none of the pages were stuck together or stiffened and it caused no difficulty in reading the book, and the book wasn't torn or in any other way marked or damaged. I would not have passed it along if the damage were severe or made the book difficult to read. I've asked the person to return the book and then I would refund the credit. I would put the book up again and p.m. anyone who wants it that it is water damaged before I send it, because I THINK there are many like myself who only want a book to read, and for under $3.00, that book still has value. Am I wrong to feel this way? I'm fairly new, so appreciate any advice. Thank you. Niki |
|||
![]() |
|
|||
According to PBS posting guidelines no water damage is allowed - partly because most people will have different ideas about what constitutes "a lot" and that would cause pretty much endless problems. If you want the person to return the book you must send them two credits prior to them sending back the book (one for the book, the second for postage). I'm sorry this happened on one of your first transactions, it might not be a terrible idea to take another look at the posting guidelines to keep this from happening again. The following is from the help center document "A requestor says there is a problem with a book I sent!"
|
|||
![]() |
|
|||
Unfortunately any water damage-- even if it's minimal-- makes the book unpostable. I've received books that had water damage & they didn't affect the text or being able to read the book, but those books were still not in postable condition. I'm guessing the reason that PBS states that books can't have any water damage at all (even if it's minor damage) is so that there are no grey areas. The book either has water damage or it doesn't. And unfortunately if your book had water damage, then you shouldn't have sent it. |
|||
![]() |
|
|||
And just so you don't feel frustrated, we all make mistakes at times! It happens. But like caviglia said, it does help to look over the rules again. And welcome to PBS!! If you just familiarize yourself with the rules, you should be good to go. |
|||
![]() |
|
|||
If the book is wishlisted, you can offer it in the book bazaar under the unpostable wishlist books thread. |
|||
![]() |
|
|||
Hi Niki, Welcome to pbs. It's a great place to get books. You'll meet a lot of great people. There is a bit of a learning curve tho. You should take a good look at the guidelines. There are 5 or 6 no-nos and water damage is one of them. Any water damage. Some members don't care what condition the book is in as long as it is readable. But there are those (like myself and your requester) who do. I don't always RWAP when I receive an unpostable. Sometimes I don't feel like persuing the issue. But I would never re-list it because the receiver is completely within their rights to demand their credit back. |
|||
![]() |
|
|||
Liquid damage, no matter how large or small, can cause mold & mildew and ruin other books in a library/collection. I work in a library and it doesn't matter how large or small the liquid damage, if it's dried or not, if the book is still readable or not. Liquid damage is a HUGE issue and oftentimes will effect much more than just the book with the damage. So, NO liquid damage of any kind in order for a book to be postable. |
|||
![]() |
|
|||
Caviglia gave you what you needed. Welcome to PBS! There's a lot to learn, but my guess is you'll figure it all out really quickly now. And we're all here to help. I have a couple of things to add. You can always still offer damaged books as freebies, even if they're not wishlisted. See my profile for ideas. The other thing is the other member would have to agree on that second credit to return the book. Since postage has gone up, and credits are selling for only $2 in the Book Bazaar now, I wouldn't accept a second credit to send the book back. I would want the full cost of postage covered. So if you really want the book back, you have to find a means acceptable to both of you. Good luck to you in your swapping future! |
|||
![]() |
|
|||
Hi Niki! Welcome to PBS. Yup, the rules are strict about water damage to books. It's just not allowed. Even members that aren't personally bothered by water damage are not likely to want to receive the book without notice because they know that they won't be able to trade it again, regardless of whether or not they actually personally care about the damage. You can find the book posting guidelines here I also wouldn't bother getting the book back from the receiver, because it will cost you a second credit to do so. (If it were me, I would just save that money and spend it on a different used book without damage). Just refund their credit and chalk it up to a learning experience. Last Edited on: 5/16/14 11:41 PM ET - Total times edited: 1 |
|||
![]() |
|
|||
Thanx for all the good input, folks, I appreciate it. After the first two responses, I p.m.'d them that I'd refund the credit, no problem. I'd still like to get the book back, and offered to send postage for them to return it in addition to refunding the credit, but haven't heard back from them. Thanx Zeke and Sassy for your suggestions, if they choose to send it back, I'll do that, or find another way to share the book with someone else, 'cuz I'm an environmentalist and conservationist, and hate to think of it just being trashed. I did read the guidelines in the very beginning; I obviously didn't read carefully enough. I had someone p.m. me about a book I requested, saying it had something wrong with it, did I still want it, but as long as a book is intact and readable, I don't care and told 'em no problem. I'll re-read the guidelines again. Niki |
|||
![]() |
|
|||
Welcome to PBS Niki! Don't feel bad...although PBS rules are fairly simple, there are rather alot. Once read and understood tho, they are mostly common sense. |
|||
![]() |