Search - List of Books by James L. Heskett

Total Books: 15
What Great Service Leaders Know and Do Creating Breakthroughs in Service Firms
Ownership Quotient Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
2008 - Ownership Quotient Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage (Hardcover)
ISBN-13: 9781422110232
ISBN-10: 1422110230
Genre: Business & Money
  • Currently 3.5/5 Stars.
 1

Service Breakthroughs
2007 - Service Breakthroughs (Paperback)Hardcover
ISBN-13: 9781416576860
ISBN-10: 141657686X
Genre: Business & Money
  ?

The Value Profit Chain  Treat Employees Like Customers and Customers Like Employees
Mein buntes Englisch- Bildwrterbuch
2003 - Mein Buntes Englisch- Bildwrterbuch (Hardcover)
ISBN-13: 9783760747804
ISBN-10: 3760747809
  ?

The SERVICE PROFIT CHAIN
1997 - The Service Profit Chain (Hardcover)
ISBN-13: 9780684832562
ISBN-10: 0684832569
Genre: Business & Money
  ?

Service Breakthroughs Changing the Rules of the Game
1990 - Service Breakthroughs Changing the Rules of the Game (Hardcover)Paperback
ISBN-13: 9780029146750
ISBN-10: 0029146755
Genre: Business & Money
  • Currently 3/5 Stars.
 3

Managing in the Service Economy
1986 - Managing in the Service Economy (Hardcover)Paperback
ISBN-13: 9780875841304
ISBN-10: 0875841309
Genre: Business & Money
  ?

Case Problems in Business Logistics
Case Problems in Business Logistics (Paperback)Paperback
ISBN-13: 9780471065999
ISBN-10: 0471065994
Genre: Business & Money
  ?

Business Logistics Physical Distribution Management
Business Logistics Physical Distribution Management (Hardcover)
ISBN-13: 9780826040718
ISBN-10: 0826040713
  ?

Case Problems in Business Logistics
Case Problems in Business Logistics (Paperback)Paperback
ISBN-13: 9780826040725
ISBN-10: 0826040721
  ?

Cultura de Empresa y Rentabilidad
Cultura De Empresa Y Rentabilidad [Spanish Edition] (Paperback)
ISBN-13: 9788479781972
ISBN-10: 8479781971
Genres: Business & Money, Nonfiction
  ?