JoAnn T. Hackos, Ph.D., is a noted lecturer, consultant and author of a number of books about technical communication. She is also a fellow and past president of the Society for Technical Communication (STC). She was an early and vocal advocate of the Single source publishing idea.
Her books include:
Information Development, Managing your Documentation Projects, Portfolio, and People (Wiley 2006)
Content Management for Dynamic Web Delivery (Wiley 2002)
Managing Your Documentation Projects (Wiley 1994)
Standards for Online Communication (Wiley 1997)
User and Task Analysis for Interface Design (Wiley 1998)
2003 - Rigo Award (Association for Computing Machinery's Special Interest Group on the Design of Communication) (ACM SIGDOC)
2000 - Alfred N. Goldsmith Award for Distinguished Contributions to Engineering Communication (Institute of Electrical and Electronics Engineers Professional Communication Society) (or IEEE PCS)