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Search - List of Books by Lisa M. Schwartz

Total Books: 3
Be the Best Agent Ever Call Centers Contact Centers and Multimedia Centers
2006 - Be the Best Agent Ever Call Centers Contact Centers and Multimedia Centers (Paperback)
ISBN-13: 9780131837904
ISBN-10: 0131837907
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Reinventing Your Contact Center A Manager's Guide to Successful MultiChannel CRM
2006 - Reinventing Your Contact Center a Manager's Guide to Successful Multichannel Crm (Paperback)
ISBN-13: 9780131837898
ISBN-10: 0131837893
Genre: Business & Money
  • Currently 4.5/5 Stars.
 1
Integrating People with Process and Technology Gaining Employee Acceptance of Technology Initiatives
Integrating People with Process and Technology Gaining Employee Acceptance of Technology Initiatives (Paperback)
ISBN-13: 9780963046437
ISBN-10: 0963046438
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