2007 - Handbook of Customer Relationship Marketing (Hardcover) ISBN-13: 9788124204306 ISBN-10: 8124204306 Genre: Business & Money ? 2000 - Customer Relationship Marketing Get to Know Your Customers and Win Their Loyalty [Marketing in Action Series] (Paperback) ISBN-13: 9780749427009 ISBN-10: 0749427000 Genre: Business & Money ? |