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Managing Quality Customer Service (A Fifty-Minute Series Book)
Managing Quality Customer Service - A Fifty-Minute Series Book
Author: William B. Martin
Determine what customers really want, how to meet those needs and measure your service.
ISBN-13: 9780931961830
ISBN-10: 0931961831
Publication Date: 5/1989
Rating:
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3.5 stars, based on 2 ratings
Publisher: Crisp Learning
Book Type: Paperback
Members Wishing: 0
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