2002 - Call Center Agent Turnover and Retention the Best of Call Center Management Review (Paperback) ISBN-13: 9780970950796 ISBN-10: 0970950799 Genre: Business & Money ? 1999 - Savage Seas (Hardcover) ISBN-13: 9781575000787 ISBN-10: 1575000784 Genres: Science & Math, Outdoors & Nature ? |