1995 - Measuring Customer and Service Profitability in the Finance Sector (Hardcover) ISBN-13: 9780412631801 ISBN-10: 0412631806 Genre: Business & Money ? |
1995 - Measuring Customer and Service Profitability in the Finance Sector (Hardcover) ISBN-13: 9780412631801 ISBN-10: 0412631806 Genre: Business & Money ? |