Skip to main content
PBS logo
 
 

Search - The Telephone Skills Coaching Manual: 38 Sessions for Working With Individuals and Small Groups : Key Telephone Skills and Inbound Calls

The Telephone Skills Coaching Manual: 38 Sessions for Working With Individuals and Small Groups : Key Telephone Skills and Inbound Calls
The Telephone Skills Coaching Manual 38 Sessions for Working With Individuals and Small Groups Key Telephone Skills and Inbound Calls
Author: Pat Cochrane
This coaching manual contains ready-to-use sessions for working with individuals or small groups. The material is designed to enable the trainer or coach to help trainees reflect on their experiences, share success, learn from failure and practise new skills and techniques until they're ready to try them out for real. The coaching processes invo...  more »
ISBN-13: 9780566083006
ISBN-10: 0566083000
Pages: 349
Edition: Lslf
Rating:
  ?
0 stars, based on 0 rating
Publisher: Gower Publishing Company
Book Type: Hardcover
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres:


Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.