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The Telephone Skills Coaching Manual: 22 Sessions for Working With Individuals and Small Groups : Outbound Calls
The Telephone Skills Coaching Manual 22 Sessions for Working With Individuals and Small Groups Outbound Calls
Author: Pat Cochrane
This coaching manual contains ready-to-use sessions for working with individuals or small groups. The material is designed to enable the trainer or coach to help trainees reflect on their experiences, share success, learn from failure and practise new skills and techniques until they're ready to try them out for real. The coaching processes invo...  more »
ISBN-13: 9780566083013
ISBN-10: 0566083019
Pages: 2
Edition: Ringbound
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Publisher: Gower Publishing Company
Book Type: Hardcover
Members Wishing: 0
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