Search - List of Books by Timothy L. Keiningham

Total Books: 4
The Wallet Allocation Rule Winning the Battle for Share
2015 - The Wallet Allocation Rule Winning the Battle for Share (Hardcover)
ISBN-13: 9781119037316
ISBN-10: 111903731X
Genre: Business & Money
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The Customer Delight Principle  Exceeding Customers' Expectations for Bottom-Line Success
Service Marketing
1996 - Service Marketing (Hardcover)
ISBN-13: 9780673991454
ISBN-10: 0673991458
Genres: Business & Money, Substores
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Return on Quality Measuring the Financial Impact of Your Company's Quest for Quality