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The Business of Listening: A Practical Guide to Effective Listening (Fifty-Minute Series.)
The Business of Listening A Practical Guide to Effective Listening - Fifty-Minute Series.
Author: Diana Bonet
This book will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency, however, i...  more »
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ISBN-13: 9781560525905
ISBN-10: 1560525908
Publication Date: 5/5/2001
Pages: 104
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Publisher: Crisp Learning
Book Type: Paperback
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