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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time
CRM at the Speed of Light Capturing and Keeping Customers in Internet Real Time
Author: Paul Greenberg
Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This insightful and authoritative book shows you how to select the right tools for your business--so it can grow today--and on into the future.
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ISBN-13: 9780072224160
ISBN-10: 0072224169
Publication Date: 5/16/2002
Pages: 480
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Publisher: McGraw-Hill/Osborne Media
Book Type: Hardcover
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