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CRM at the Speed of Light, 3e
CRM at the Speed of Light 3e
Author: Paul Greenberg
Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, disco...  more »
ISBN-13: 9780072231731
ISBN-10: 0072231734
Publication Date: 5/3/2004
Pages: 384
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Publisher: McGraw-Hill Osborne Media
Book Type: Hardcover
Members Wishing: 0
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