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The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
The Customer Culture Imperative A Leader's Guide to Driving Superior Performance
Author: Christopher Brown, Linden Brown
What do Toyota, Apple, and Zappos have in common? — CUSTOMER-CENTRIC CULTURE And now, with this research-based method, you can replicate their success with your business Based on more than 60 studies and the authors? three-year proprietary research project with more than 100 companies, The Customer Culture Imperative demonstrates that organizatio...  more »
ISBN-13: 9780071821148
ISBN-10: 0071821147
Publication Date: 1/10/2014
Pages: 208
Edition: 1
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Publisher: McGraw-Hill
Book Type: Hardcover
Members Wishing: 0
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