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That's Customer Focus!: The Overworked and Underappreciated Manager's Guide to Creating a Customer-Focused Organization
That's Customer Focus The Overworked and Underappreciated Manager's Guide to Creating a CustomerFocused Organization
Author: Ray Miller
Differentiate your business by sharpening your Customer Focus or risk giving your competitors a competitive advantage. The-best-of-the-best do this. They know that the only long-term strategy that effectively creates customer loyalty, long-term profitability and which strengthens both internal service performance and productivity is a Custome...  more »
ISBN-13: 9781419686030
ISBN-10: 1419686038
Publication Date: 1/28/2008
Pages: 200
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Publisher: BookSurge Publishing
Book Type: Paperback
Members Wishing: 0
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