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Customer Mania! : It's Never Too Late to Build a Customer-Focused Company
Customer Mania It's Never Too Late to Build a Customer-Focused Company
Author: Ken Blanchard, Jim Ballard, Fred Finch
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leade...  more »
ISBN-13: 9780743270281
ISBN-10: 0743270282
Publication Date: 11/2/2004
Pages: 208
Rating:
  • Currently 3.8/5 Stars.
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3.8 stars, based on 4 ratings
Publisher: Free Press
Book Type: Hardcover
Members Wishing: 0
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