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Customer Service: Career Success Through Customer Loyalty (4th Edition)
Customer Service Career Success Through Customer Loyalty - 4th Edition
Author: Paul R. Timm
Customer Service: Career Success in the Service Economy, 4e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the book is filled with examples that demonstrate the link between service skills and career achievement. This edition emphasizes the i...  more »
ISBN-13: 9780132236584
ISBN-10: 0132236583
Publication Date: 1/30/2007
Pages: 304
Edition: 4
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Publisher: Prentice Hall
Book Type: Paperback
Members Wishing: 0
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