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Customer Service: Career Success Through Customer Loyalty (5th Edition)
Customer Service Career Success Through Customer Loyalty - 5th Edition
Author: Paul R. Timm
Customer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it i...  more »
ISBN-13: 9780135063972
ISBN-10: 0135063973
Publication Date: 1/13/2010
Pages: 264
Edition: 5
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Publisher: Prentice Hall
Book Type: Paperback
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