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Customer Service Excellence (Customer Service & Selling Skills)
Customer Service Excellence - Customer Service & Selling Skills
Author: Debra J. MacNeill
Customer Service Excellence takes employees through the basics of customer service and beyond. A thorough orientation tool, this book uses examples and helpful checklists to develop dynamic frontline service and positive customer relationships. With help from this manual, service assistance have the opportunity to examine and rate their o...  more »
ISBN-13: 9781884926266
ISBN-10: 1884926266
Publication Date: 2/1994
Pages: 92
Edition: New Ed
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Publisher: American Media Publishing
Book Type: Paperback
Members Wishing: 0
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