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Tags - Customer Service Books

11 to 20 of 24
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Maximizing Call Center Performance
Maximizing Call Center Performance
Author: Madeline Bodin
  • Currently 4/5 Stars.
 1

Book Type: Paperback
Publication Date:

Total Quality Customer Service: How to Make It Your Way of Life
Total Quality Customer Service: How to Make It Your Way of Life
Author: Jim Temme
  • Currently 5/5 Stars.
 2

Book Type: Paperback
Publication Date:

Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company (Taking Control Series)

Command Performance: The Art of Delivering Quality Service (The Harvard Business Review Book)

Customers For Life: How To Turn That One Time Buyer Into A Lifelong Customer
Customers For Life: How To Turn That One Time Buyer Into A Lifelong Customer
Author: Carl Sewell
  • Currently 2.5/5 Stars.
 4

Book Type: Paperback
Publication Date:

Customer Service Excellence
Customer Service Excellence
Author: Debra J. MacNeill
  ?

Book Type: Paperback
Publication Date:

Delivering Knock Your Socks Off Service
Delivering Knock Your Socks Off Service
Author: Kristin Anderson, Ron Zemke
  • Currently 4/5 Stars.
 3

Book Type: Paperback
Publication Date:

Customer Service Is a Contact Sport
Customer Service Is a Contact Sport
Author: Joseph Rosales
  ?

Book Type: Paperback
Publication Date:

Service Wisdom: Creating and Maintaining the Customer Service Edge
Service Wisdom: Creating and Maintaining the Customer Service Edge
Author: Ron Zemke
  • Currently 2.5/5 Stars.
 1

Book Type: Hardcover

Essential Managers: Putting Customers First (Essential Managers Series)
Essential Managers: Putting Customers First (Essential Managers Series)
Author: Ken Langdon, Andy Bruce
  • Currently 3/5 Stars.
 1

Book Type: Paperback
Publication Date:

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