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Exceeding Customer Expectations: Find Out What Your Customers Want - And Give Them More (Pathways)
Exceeding Customer Expectations Find Out What Your Customers Want And Give Them More - Pathways Author:Susan Nash, Derek Nash This book reveals how to provide outstanding customer service in any situation, whether retail, high-tech or non-profit. It is complete with examples and case histories. Be seen as someone who delivers the best customer service and reap the rewards that follow.