Skip to main content
Swap Used Books - Buy New Books at Great Prices!
How To Swap Books
Sign Up
Search 
Kiosk
PBS Market (New Books)
Book Browser
Advanced Search
Books Posted Today
Member Book Reviews
Award Winning Books
NYT Best Sellers
Amazon Best Sellers
Most Traveled Copies
Club Wish List
Login
Community
Discussion Forums
Book Lists
Blog
Donations
Box-O-Books
Maps
The Eclectic Pen
Fun Stuff
Top 100
Pulse of PBS
Spread The Word
Photo Gallery
Recipes
Club Tag Cloud
Member Testimonials
Help Center
Kiosk
PBS Market (New Books)
Go Shopping
Buy Credits
Buy PBS Money
Upgrade Membership
Gift Certificates
Transfer Credits
Search -
The Positive Coach Approach: Call Center Coaching for High Performance
The Positive Coach Approach Call Center Coaching for High Performance
Author:
The Positive Coach Approach is truly unique in that it provides a clearly charted course of action. It's a course for anyone charged with the task of improving call center performance in the form of customer satisfaction, increased sales, shorter call times, and greater employee satisfaction. This book is a teaching guide that will lead you thro... more »
Author:
The Positive Coach Approach is truly unique in that it provides a clearly charted course of action. It's a course for anyone charged with the task of improving call center performance in the form of customer satisfaction, increased sales, shorter call times, and greater employee satisfaction. This book is a teaching guide that will lead you thro... more »
ISBN-13: 9781425978389
ISBN-10: 142597838X
Publication Date: 2/2/2007
Pages: 160
Rating: ?
ISBN-10: 142597838X
Publication Date: 2/2/2007
Pages: 160
Rating: ?
0 stars, based on 0 rating
Genres:
- Business & Money >> Job Hunting & Careers >> General
- Business & Money >> Job Hunting & Careers >> Guides
- Business & Money >> Processes & Infrastructure >> Customer Relations
- Sports & Outdoors >> Coaching >> General
- Nonfiction >> Education >> General
- Engineering & Transportation >> Education >> General
