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The Service Edge: 101 Companies That Profit from Customer Care (Plume)
The Service Edge 101 Companies That Profit from Customer Care - Plume
Author: Ron Zemke, Dick Schaap
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ISBN-13: 9780452264939
ISBN-10: 0452264936
Publication Date: 9/1/1990
Pages: 608
Edition: Rei
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5 stars, based on 1 rating
Publisher: Plume
Book Type: Paperback
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