Skip to main content
PBS logo
 
 

Search - Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series)

Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series)
Tales of Knock Your Socks Off Service Inspiring Stories of Outstanding Customer Service - Knock Your Socks Off Series
Author: Kristin Anderson, Ron Zemke
The sixth book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "Above and Beyond" for their customers. This delightful book shares shining examples of the "Daily Delights," the "Great Saves," and the "Random Acts of Service Ki...  more »
ISBN-13: 9780814479711
ISBN-10: 0814479715
Publication Date: 10/1997
Pages: 191
Rating:
  ?

0 stars, based on 0 rating
Publisher: AMACOM/American Management Association
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres: