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The Only Thing That Matters: Bringing the Power of the Custome Into the Center of Your Business
The Only Thing That Matters Bringing the Power of the Custome Into the Center of Your Business
Author: Karl Albrecht
The Only Thing That Matters introduced Karl Albrecht's ground breaking concept of Total Quality Service.
ISBN-13: 9780913351239
ISBN-10: 0913351237
Publication Date: 12/31/2008
Pages: 248
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Publisher: Karl Albrecht International
Book Type: Paperback
Members Wishing: 0
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