Marcia C. (marciamarcia) -
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Total Customer Service: The Ultimate Weapon
Total Customer Service The Ultimate Weapon
Author:
Customer Service: The Competitive Weapon for the 1990sDemand for total customer service is rolling over business like a juggernaut. Companies that master service will triumph; those that ignore it will be swept into bankruptcy. Total Customer Service shows why understanding customer service is imperative, how to achieve it, what it costs,... more »
Author:
Customer Service: The Competitive Weapon for the 1990sDemand for total customer service is rolling over business like a juggernaut. Companies that master service will triumph; those that ignore it will be swept into bankruptcy. Total Customer Service shows why understanding customer service is imperative, how to achieve it, what it costs,... more »
ISBN-13: 9780060920098
ISBN-10: 0060920092
Publication Date: 10/1990
Pages: 256
Rating: 2
ISBN-10: 0060920092
Publication Date: 10/1990
Pages: 256
Rating: 2
4.3 stars, based on 2 ratings
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Marcia C. (marciamarcia) - Genres:
- Business & Money >> General
- Business & Money >> Processes & Infrastructure >> Customer Relations
- Business & Money >> Business Development & Entrepreneurship >> Entrepreneurship
