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Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight
Woo Wow and Win Service Design Strategy and the Art of Customer Delight
Author: Thomas A. Stewart, Patricia O'Connell
Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O'Connell contend that most companies, both digital and brick-and...  more »
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ISBN-13: 9781681684055
ISBN-10: 1681684055
Publication Date: 11/29/2016
Edition: Unabridged
Rating:
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Publisher: HighBridge Audio
Book Type: Audio CD
Other Versions: Hardcover
Members Wishing: 0
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