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Book Reviews of Zapp! Empowerment in Health Care : How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs

Zapp! Empowerment in Health Care : How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs
Zapp Empowerment in Health Care How to Improve Patient Care Increase Employee Job Satisfaction and Lower Health Care Costs
Author: William Byham, Jeff Cox, Sharyn Materna, Kathy Harper-Shomo
ISBN-13: 9780449908853
ISBN-10: 0449908852
Publication Date: 6/29/1993
Pages: 336
Rating:
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Publisher: Ballantine Books
Book Type: Paperback
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The empowerment classic adapted for health care - lowering health care costs and improving patient care by empowering employees.