Help Center - How to Use the Transaction Archive

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The Transaction Archive is a list of all your past transactions (completed successfully, canceled, lost and problem).  Each transaction there has a button to contact the other member involved in the swap, and a button which has more information about the transaction.

Your active transactions do not appear in the Transaction Archive. They appear in My Account, in the Books I Requested, Books to be Mailed, Books I've Mailed or  En Route to Me sub-tabs: click My Account in the toolbar at the top of the site, and scroll down if necessary to see these tabs.

To get to your Transaction Archive:

  • From anywhere on the site: Place your cursor over My Account and click Transactions Archive in the menu that drops down.
  • From My Account: click the My Account tab, and click the link "Transaction Archive" in the yellow bar at the top of the page.

Symbols on the Transactions Archive:

Completed Successfully (sender received credit)

Canceled (no credit granted to sender) or Wrong Book Received (sender received credit)

place your cursor over the image to see if a specific transaction is Canceled or a Wrong Book, and to see who canceled: sender or requestor.

problem swapReceived with a Problem --Damaged by Sender, Damaged by USPS, or Requestor Conditions Violation (sender received credit)

place your cursor over the specific image to know what kind of problem was recorded.

question mark Lost in mail (no credit granted to sender unless PBS DC was used)

Using the Transaction Archive:

  • Sorting:
    • You can sort by All Requests (default view), Books Requested by Me, or Books Requested From Me.
    • You can choose one type of transaction to view: All, Successfully Completed, Canceled by Sender, etc.
    • You can sort by title, author, date requested or date received, and choose ascending or descending
      • ascending title (or author) means requests displayed by book title (or author), A -> Z; descending means Z -> A.
      • ascending date means requests are displayed by date (requested or received), earlier to later; descending means later to earlier.
    • Click after you have made your sorting choices to see the list as you have specified.
  • Click the Request Details link on any transaction to see:
    • Dates: requested, printed, mailed, etc.  DC #'s will appear here also
    • Dialogue about the transaction:  
      • Messages sent and received between sender/requestor about this transaction will appear here.
      • You can send a message from this area; it will be sent as a PM, and will also appear here
      • Messages can be replied to from within Request Details, OR from Personal Messages
      • Each time a new message about a transaction is sent, a notification auto-email will be sent.

Examples of Using the Transaction Archive for specific purposes:

  • To see all books that have been "lost" en route to you:

    • sort by Requested by Me - Lost in Mail - Title - Descending
  • To see all books you have marked mailed that were not marked received by the requestor(s):
    • sort by Requested From Me - Lost in Mail - Title - Descending
  • To see all transactions for a particular title you requested:
    • sort by Requested by Me  - All - Title - Descending
  • To see all transactions for books you have marked received:
    • sort by Requested by Me - Completed Successfully - Title - Descending
    • To see these books in reverse chronological order of when you received them (most recent to earliest received): sort by Requested by Me - Completed Successfully - Date Received - Descending
  • To see all books you have sent that have been marked received:
    • sort by Requested From Me - Completed Successfully - Title - Descending
    • To see these books in reverse chronological order of when they were marked received (most recent to earliest received): sort by Requested From Me - Completed Successfully - Date Received - Descending
  • To see all book requests you declined to send (this list will not include books you have declined for Requestor Conditions):
    • sort by Requested From Me - Canceled by Sender - Title - Descending
  • To see all book requests the sender declined to send to you (this list will not include requests that were declined for Requestor Conditions)
    • sort by Requested by Me - Canceled by Sender - Title - Descending

Again, the Transaction Archive holds only PAST transactions.  Active transactions can be found on your My Account page.


Related Links:

Why are there canceled/lost books in my Transaction Archive that I know were sent/received?