2008 - Key Account Management in Financial Services Tools and Techniques for Building Strong Relationships with Major Clients (Paperback) ISBN-13: 9780749450694 ISBN-10: 074945069X Genres: Business & Money, Reference, Engineering & Transportation ? 2003 - Up Close and Personal Customer Relationship Marketing Work (Hardcover) → Paperback ISBN-13: 9780749438319 ISBN-10: 0749438312 Genre: Business & Money ? 2002 - The Customer Management Scorecard Managing Crm for Profit (Hardcover) ISBN-13: 9780749438951 ISBN-10: 0749438959 Genres: Business & Money, Engineering & Transportation ? 2002 - Crm in Financial Services a Practical Guide to Making Customer Relationship Management Work (Hardcover) ISBN-13: 9780749436964 ISBN-10: 0749436964 Genres: Business & Money, Engineering & Transportation, Substores ? 2001 - Successful Customer Relationship Marketing (Hardcover) ISBN-13: 9780749435790 ISBN-10: 0749435798 Genre: Business & Money ? |