The National Bestseller "Getting to Yes" A guide to Negotiateing Agreement Without Giveing In" A straightforward method for negotiating personal disputes without getting taken - and without getting angry
This book offers a concise way of coming to mutually acceptable agreements in every sort of conflict-whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. You find out how to seperate the people from the problem. Focus on interests, not positions. Working together to come up with a soultion that will satisfy everyone.
This is a great book about negotiations that is useful in the home, the workplace, and anywhere else more than one person gathers together. The authors focus on finding solutions to problems, that are win-win, rather than having to "give in," to solutions that are not workable. I've got several copies of this book, because I give it to people often.