Sue E. (Susanaque) - , reviewed on 6/24/2006 + 422 more book reviews

Helpful Score: 2

This book offers a concise way of coming to mutually acceptable agreements in every sort of conflict-whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. You find out how to seperate the people from the problem. Focus on interests, not positions. Working together to come up with a soultion that will satisfy everyone.

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