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Search
- List of Books by Jacques Horovitz
Total Books:
12
Chronological List
Alphabetical List
Available Only List
2007
-
A Dream with a Deadline Turning Strategy Into Action
(
Hardcover
)
ISBN-13:
9780273708681
ISBN-10:
0273708686
Genres:
Business & Money
,
Health, Fitness & Dieting
?
2005
-
Beyond Traditional Marketing Innovations in Marketing Practice
[IMD Executive Development Series]
(
Paperback
)
ISBN-13:
9780470011461
ISBN-10:
0470011467
Genre:
Business & Money
?
2004
-
Service Strategy Management Moves for Customer Results
(
Hardcover
)
ISBN-13:
9780273675839
ISBN-10:
0273675834
Genre:
Business & Money
?
2000
-
Die Sieben Geheimnisse Erfolgreicher Servicestrategien
(
Paperback
)
ISBN-13:
9783827270191
ISBN-10:
3827270197
?
2000
-
Seven Secrets of Service Strategy
(
Hardcover
)
ISBN-13:
9780273635772
ISBN-10:
0273635778
Genre:
Business & Money
?
How to Win Customers Using Customer Service for a Competitive Edge
(
Paperback
)
ISBN-13:
9780273032885
ISBN-10:
0273032887
?
Total Customer Satisfaction Lessons From 50 European Companies with Top Quality Service
[FT]
(
Hardcover
)
ISBN-13:
9780273034476
ISBN-10:
0273034472
Genre:
Business & Money
?
Top Management Control in Europe
(
Hardcover
)
→
Hardcover
ISBN-13:
9780312809089
ISBN-10:
0312809085
?
Top Management Control in Europe
(
Hardcover
)
→
Hardcover
ISBN-13:
9780333268285
ISBN-10:
0333268288
Genre:
Business & Money
?
Total Customer Satisfaction Putting the World's Best Programs to Work
[Financial Times]
(
Hardcover
)
ISBN-13:
9780786301089
ISBN-10:
0786301082
Genre:
Business & Money
?
Winning Ways Achieving Zerodefect Service
(
Hardcover
)
ISBN-13:
9780915299782
ISBN-10:
091529978X
Genres:
Business & Money
,
Reference
?
Service Entscheidet Im Wettbewerb Um Den Kunden
(
Other
)
ISBN-13:
9783593340111
ISBN-10:
3593340119
?
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