2009 - Strategic Planning for Information Systems (Hardcover) → Hardcover ISBN-13: 9780470034675 ISBN-10: 047003467X ? 2006 - Services Management an Integrated Approach and Essence of Business Process Reengineering (Paperback) ISBN-13: 9781405839594 ISBN-10: 1405839597 ? 2002 - Customer Relationship Management Perspectives From the Market Place (Hardcover) ISBN-13: 9780750656771 ISBN-10: 0750656778 Genres: Business & Money, Computers & Technology ? 2002 - Strategic Planning for Information Systems (Hardcover) → Hardcover ISBN-13: 9780470841471 ISBN-10: 0470841478 Genre: Business & Money ? 1995 - The Essence of Business Process Reengineering (Paperback) ISBN-13: 9780133107074 ISBN-10: 0133107078 Genre: Business & Money ? |